Solutions Architect

London, UK

About You

As a Solutions Architect, you will play a critical role in educating potential customers, partners, and existing customers on the features and value of Cohesive Network products. You will connect users to solutions, through product education, proof of concepts, project management, and product design. You will bridge sales, engineering, troubleshooting, and product teams. Through team-based project management, you will help the professional services team members deliver VNS3 products and onboarding consulting projects.

While your primary role is to help customers customize network topologies and build solutions in cloud, you will also have the flexibility to shape our product direction and engineering development processes. As a growing company, we seek team players who will contribute beyond job description roles.

You need to have foundational knowledge in virtualization concepts and experience in project management and consulting. Life in the cloud is a never ending stream of community members, users, potential users, partners, and teammates. You will be the bridge between product and solution.

If you devour new knowledge, if your approach to problem solving is highly elastic, this is for you.

Responsibilities:

  • Proactive focus on delivering outstanding customer experience from proof of concept through project completion and troubleshooting
  • Deliver best practice recommendations to maximize customer’s usage and value from Cohesive Networks products and services
  • Work closely with sales, engineering, troubleshooting, and product teams to hone products and internal processes
  • Identify new potential users and product use cases for VNS3 and expand sales opportunities
  • Become proficient in usage and value elements of all Cohesive Networks products and solutions
  • Develop and deliver proof of concepts, including customizing when appropriate
  • Handle general inquiries from customers about usage of Cohesive Networks products
  • Support and manage initial design and setup inquiries from potential customers and manage projects as they progress into Cohesive Networks product usage
  • Collaborate with sales, marketing, and product teams for user-focused events and programming
  • Actively participate in new new feature development and provide input on new projects
  • Continuously focus on identifying opportunities to optimize support, bring forward ideas to improve efficiency and scale
  • Participate in community user group Meetups, conferences, and technology events as needed

Skills & Qualifications:

To be considered for this Solutions Architect opportunity you will have:

  • 3+ years of paid professional services, solutions architect, or consulting roles
  • Experience using cloud computing, virtulisation, and/or networking technologies
  • Strong communication skills, both in-person and written
  • Experience with support management tools desirable
  • Familiarity with cloud services, such as Amazon AWS, Microsoft Azure, or CenturyLink Cloud
  • A professional demeanor, a strong work ethic and the ability to self-motivate
  • Elasticity, as in a willingness to take ownership and be proactive
  • Ability to work well in teams, with customers, and individually

Significant preference for candidates with:

  • Certification or training with AWS, Azure, Cisco, Palo Alto, Juniper, or similar technologies
  • Experience with network architecture, cloud computing, and/or enterprise data centres
  • Internet visible technical blog or open source project participation
  • Active membership in user group communities and conference speaking experience
  • Degree in Computer Science – but willing to talk to experienced “wildcards” who can deliver despite the lack of academic credentials.

UK Citizens Only. We cannot sponsor work visas at this time. 

To Apply:

Email your CV to jobsATcohesive.net. Include any cover letter or relevant detail in the email itself.

Recruiters, please don’t contact this job poster. Do not contact job poster about other services, products, or commercial interests.

Cohesive Networks aims to be an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

 

About Us

As a growing UK and US-based cloud security and network company, we are focused driving customer value and developing flexible software products. Customers seek out Cohesive Networks to solve specific, urgent network connectivity and security needs. Our partnerships with cloud providers and system integrators allow us to focus on solving enterprise needs.

Cohesive Networks positions ourselves as cloud networking advisors in a space full of vendors selling “magic”. Our leadership team promotes the belief that enterprise IT should incorporate security best practices and existing resources without redoing everything for cloud. Because of our strong believe in low “cognitive load” on customers, Cohesive Networks has always been provider, vendor, application, OS and script neutral.

Our VNS3 technology lets cloud customers customize networking features for specific use cases. Customers save cloud run time costs and simplify network management. Currently, VNS3 is available in the cloud marketplaces for Amazon Web Services (AWS), Microsoft Azure, CenturyLink Cloud, and ElasticHosts. VNS3 is also available for IBM Bluemix/Softlayer, Google, VMware, OpenStack, HPE Eucalyptus, Abiquo, KVM, and Xen. 

When hiring, we look for candidates who can adapt quickly and apply new ideas to their role. We give an “elasticity test” to all applicants, from software engineers to sales. The test is not technical, but a way to measure how you process, learn, and express new information in a limited amount of time. Just like our software, our team is software, vendor, and education agnostic. All new hires spend roughly 2 weeks in the Chicago Headquarters to get to know the team and take the “Cohesive Class.”

Perks:

  • Competitive salary and stock options, including commission option
  • Generous paid vacation with all major bank holidays
  • Flexible work from home policy
  • Flexible work hours
  • Company subsidized transport options
  • Regular team events and happy hours
  • Maternity/Paternity Leave
  • Ongoing education and certification sponsorship