Chicago-based cloud computing startup is growing quickly. We are seeking someone to put a human touch on our support. The Support engineer will be eager to jump in, learn quickly, and immediately take on customer support via forums, email, IM, phone, and Skype.
High quality customer interactions are much more important to us than closing tickets. A support engineer will help us ensure our customers understand and are satisfied with every interaction with us.
While we hope our products are straightforward, our customers frequently need help configuring their networks. VNS3 is compatible with most devices and clouds but every set up is unique. We need your help to both educate and assist customers who get lost along the way.
Cohesive Networks builds and supports VNS3, a family of virtual networking appliances that are available on top of most cloud IaaS infrastructures. Customers look for security, connectivity, and integration for their vital applications, and use VNS3 to power their businesses.
If this looks like a gig for you, contact us directly: contactmeATcohesive.net
Include resume, cover letter (as email message), references and all that jazz.